Head of Operations clifton

Head of Operations

Full Time • clifton
Replies within 24 hours
Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Health insurance
  • Paid time off
Head of Operations – Orthopedic Medical Practice

Location: New Jersey (multiple office locations)
Salary: $150,000 – $300,000 (commensurate with experience)
Job Type: Full-Time, On-Site Preferred

About Us:

Hess Spine and Orthopedics is a leading orthopedic and spine surgery practice committed to providing high-quality care to patients with spine and extremity injuries. We focus on treating individuals involved in accidents, work-related injuries, and those with health insurance. We are seeking a highly experienced Head of Operations to join our leadership team and help drive the next phase of our growth.

Position Summary:

The Head of Operations will be responsible for overseeing the day-to-day operational functions of the practice across multiple locations. This key leadership role requires a hands-on executive with deep experience in medical practice management, including a strong background in auto accident, workers' compensation, and commercial insurance workflows.

Key Responsibilities:

  • Lead, manage, and optimize all clinical and administrative operations.

  • Drive performance and efficiency across scheduling, billing, patient flow, and front/back office processes.

  • Oversee compliance with healthcare regulations, coding standards, and payer requirements.

  • Streamline operations and protocols for motor vehicle accident (MVA), workers’ compensation, and out-of-network commercial insurance cases.

  • Work directly with physicians, department heads, and staff to support quality patient care and operational excellence.

  • Manage hiring, training, and performance of staff across departments.

  • Monitor KPIs and implement continuous improvement strategies based on data analysis.

  • Lead expansion efforts and integration of new sites and service lines.

Required Qualifications:

  • 5+ years of operations leadership experience in a medical practice setting (orthopedic, spine, or pain management preferred).

  • 5+ years of experience handling MVA, Workers’ Comp, and commercial insurance processes.

  • Strong leadership and organizational skills, with the ability to drive accountability.

  • Proficiency in medical billing, EHR systems, and healthcare compliance.

  • Bachelor's degree required; Master's in Business, Healthcare Administration, or related field preferred.

Compensation & Benefits:

  • Salary: $150,000 – $300,000 depending on experience

  • Health insurance

  • Paid time off (PTO)

  • Bonus structure based on performance

  • Professional growth opportunities

Compensation: $150,000.00 - $300,000.00 per year




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